Skill Level: Cơ bản
We all experience customer service, both good and bad and we may have different ideas on what makes good customer service. This collection prepares your organisation for possible customer service scenarios, and aids in the development of communication skills that are at the heart of great customer service.
We all experience customer service, both good and bad and we may have different ideas on what makes good customer service. This collection prepares your organisation for possible customer service scenarios, and aids in the development of communication skills that are at the heart of great customer service.